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What are quality defects?

When it comes to product liability in California, there are many ways in which an error can occur that leads to a defective product. One type of defect is a quality defect. According to InTouch Manufacturing Services, quality defects can range from no big deal to a serious issue. They can be of little risk to consumers or they could lead to serious risks to consumers. Identifying and fixing these defects helps to ensure products are of the highest quality. 

You can better understand quality defects by knowing the three main classifications. These are minor, major and critical. Minor defects are the ones that may be annoying or produce cosmetic issues. They are not threatening to you, but do drag down the quality of the product. They usually will not make you stop using the product. Major defects are more severe and could affect how a product works. They might prompt you to return the item and get a replacement. 

Critical quality defects are the most serious. They make a product unusable or dangerous to use. You would not even want to buy a product with a critical quality defect, and hopefully, it would not even reach the market. However, if they do reach the market, they are going to be part of a recall in the future. They could also be responsible for injuries to consumers who buy the product. 

Proper quality control can often stop major and critical defects in products or at least prevent products with those levels of defects from making it to consumers. This information is for education and is not legal advice.

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